Promise Assurance/ Workflow Automation
Industry scenario:
Energy is widely regarded as a propelling force behind any economic activity and indeed industrial production. Therefore, high grade energy resources will amplify the impact of technology and create tremendous economic growth. The oil and gas industry are a major revenue contributor in Nigeria. The products of this industry account for a majority of the total power/ energy generated and used in Nigeria. Technology therefore plays an important role in the end-to-end processes in the oil and gas industry- from exploration, production to distribution as well as Revenue Assurance management.
Problem statement:
The energy sector in Nigeria is moving towards a more competitive leaner margin business which requires technology to provide real-time visibility for fast pace decision making.
For each distinct business process, there are specific individuals responsible for the productivity of these processes. These different departments provide a business with data that gives a general overview of the performance of the business at any point in time. This data varies for each of these departments, hence a mechanism is required to incorporate the key information from these data such that the major stakeholders for each department can easily interpret and make strategic managerial decisions.
Use Case & Solution:
CICOD 1.0 Management Information System Dashboard system converges all data across different systems and presents them as information for business decision making. The Management information dashboard provides an integrated, single view of all required data.
The dashboard provides access to automated and real-time reporting, providing insights on business operations for decision-making and statutory reporting. It also provides an integrated, single management view of the Treasury Dashboard across all collection channels and bank accounts for real time collection and analysis.
Expected Results:
Our suite of applications enables a business work smarter and easier by focusing on key areas of interest. It also provides centralized secure storage and improved detailed reporting- by providing real time data.
Recommended CICOD Modules
Workflow Mobile
Mediation and Billing
Fuel Retail Lifecycle Management
Industry scenario:
Marketers and distributors in the oil and gas industry still face a challenge of automating and integrating order management and revenue assurance management. Customers do not always have the opportunity to purchase fuel from fuel stations/ outlet, hence fuel purchase is fast becoming order & delivery-focused- from home or work.
Problem statement:
Government regulatory agencies are public industry-specific regulatory organizations that are mandated to regulate and monitor the activities of their respective industries such as the Central Bank of Nigeria for the Banking industry, Nigerian Communication Company for the Telecommunication industry, National Civil Aviation Authority for the Aviation industry and so on. These organizations are charged with the responsibility of issuing regulations and policies that shall promote growth in this sector, ensure consumer protection and maintain a standard practice.
Use Case & Solution:
Our CICOD PayConvenience bundles provides Distributors in the oil and gas scene an order fulfilment ecosystem which integrates customer management, order management, inventory management, delivery management with the ultimate goal of revenue assurance.
Expected Results:
This solution will provide visibility on all orders and transactions, enable settlements to all involved parties based on contract agreements and provide real-time single treasury view for the organisation. The CICOD UCG provides unprecedented visibility of all collections and ease of financial reconciliation to our client which ensures transparency. It also enables real-time, single management view of the Treasury Dashboard across their bank accounts and collection channels.
Diesel Retail
Diesel Retail
Business Performance and Enterprise Analytics
Industry scenario:
The efficiency of the upstream operations in the Energy sector is largely dependent on the use of technology for the automation of all operational activities. Technology plays an important role in the operational and asset lifecycle in the oil and gas industry- from exploration, production to distribution as well as Revenue Assurance management.
Problem statement:
The energy sector requires technology for business process automation and the provision of real-time visibility of business performance for fast-paced decision making. Specific resources within the organizations are responsible for the productivity of business processes. The different departments provide the business with data that gives a general overview of the performance of the business at any point in time. This data varies for each of these departments, hence a seamless mechanism is required to incorporate the key information from the data such that the major stakeholders for each department can easily interpret and make strategic management decisions.
Use Case & Solution:
Crown Interactive delivers Business Analysis Consulting services for Exploration and Production through the provision of a seamless mechanism for workflow automation, real-time reporting for business performance and enterprise analytics which provides insight on business operations for decision making and statutory reporting. Our solution for business process automation is designed to manage the full life cycle of business processes. The platform incorporates all the stakeholders within a business process life cycle, recognizing specific roles/responsibilities of each stakeholder and as well incorporating the Service Level Agreements for each stage in the lifecycle to enable escalations and approvals. The CICOD Business Intelligence software offers best-in-class interactive dashboards that enable organizations within the sector become more equipped with tools designed to deliver business goals and ultimately improve service delivery and performance across all assets. Our solutions enable innovative control and management of content and data so that Key Performance Indicators are reported based on Service Level Agreements. The system converges all data across different systems and presents the information in an integrated, single view for strategic decision making
Expected Results: