Training & Capability

CuBOSS Training

Onboarding and certification for utility staff operating CuBOSS.

Experience
Applications
Integration
Data
Infrastructure

Every layer is licensee-owned. Crown builds the stack; it never holds what runs on it.

Overview

CuBOSS Training prepares DisCo staff — from call centre agents to revenue assurance teams — to run the platform confidently from day one, and certifies them on the modules relevant to their role.

Capabilities

Role-based onboarding by department
Certification for revenue assurance teams
Field team training for metering and collections
Refresher training on new modules