Crown Interactive consulting arm is dedicated to the provision of innovative services to our clients from the telecoms, utility, public and new media sectors. Our goal is to always deliver projects on time and within budget. Our consultants are motivated to deliver on time and we combine our clients’ knowledge of their business with our proven specialist skills in improving business performance. We accelerate and enhance benefits, and train and apply task forces from the organisation to achieve goals at many different levels.

The demand for businesses to meet fast changing business needs are greater today than they have ever been, businesses are continually required to adapt and innovate in order to stay ahead of the competitors. Crown Interactive is well positioned to help you transform your business and undertake business change programs that address people, process and technology. Our consultants have experience across both the OSS and BSS platforms using the eTOM framework. Crown Interactive is a proud member of the TMForumand some top consultants are eTOM certified.

Research shows that most IT projects fail or go over budget due to the lack of properly documented requirements. To avoid this happening it is of importance for any business to engage the services of a consultancy that can help them remove this risk.

No project is too small or too complex for our consultants. We relish a challenge and our attitude is that every problem has more than one solution but OUR solution has to be the best suited to the need of our customers. Hence, we deliver user requirement driven BUSINESS PROCESS RE-ENGINEERING solutions which:

  • Maximise profit
  • Reduce costs
  • Reduce time to market
  • Increase efficiency
  • Facilitate business capacity

Our consultants have experience in providing a range of business analysis consultancy services. We work with clients to help them to understand their business and system requirements, consider alternative options for solutions, determine whether projects should be undertaken and which processes can be automated.

Below are some of the services which we provide:

  • Requirements Management
  • Feasibility Study
  • Project scoping
  • Methods and approach
  • Mentoring
  • Workshop Facilitation
  • Process and Data Modelling
  • Issue and Risk Management
  • BPM and Workflow
  • Business Process Reengineering

Please contact us should you require more information about our services or opportunities with Crown Interactive.